Privacy Policy

LankaMeet ("LankaMeet") respects your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights.

1. Who we are

Data controller: LankaMeet
Contact: support@lankameet.online

2. Information we collect

Information you provide

• Account details — name, email, phone (optional), password (stored hashed)
• Profile information — photos, bio, date of birth, gender, district, religion, relationship goals
• Matrimony biodata — education, occupation, family details, horoscope preferences
• Messages and interest requests sent through the Service
• Verification materials — ID documents and intro videos submitted for review
• Support correspondence and reports you submit

Information collected automatically

• Device and browser type, IP address, and general location (city/country level)
• Usage data — pages viewed, profile views, interest requests, session timestamps
• Cookies and similar technologies (see our Cookie Policy)

Payment information

Subscriptions and boosts are processed by PayPal. We do not store full payment credentials on our servers.

3. How we use your information

• Provide, maintain, and improve the Service
• Show your profile to other users according to your visibility settings
• Calculate compatibility scores and sort browse results
• Process payments and manage subscriptions
• Review verification submissions and enforce community guidelines
• Send service emails (account, security, billing) and optional product updates
• Detect fraud, abuse, and security incidents
• Comply with legal obligations

4. Legal bases (where applicable)

Depending on your location, we process data based on: performance of our contract with you, legitimate interests (safety, fraud prevention, product improvement), your consent (e.g. marketing where required), and legal obligations.

5. Sharing your information

We do not sell your personal data. We may share information with:

• Other users — profile content you choose to make visible
• Service providers — hosting, email, analytics, payment processing, under confidentiality obligations
• Law enforcement — when required by law or to protect safety
• Business transfers — in connection with a merger, acquisition, or asset sale, with notice where required

6. Data retention

We retain your data while your account is active and for a reasonable period afterward to resolve disputes, enforce terms, and meet legal requirements. You may request account deletion by contacting support@lankameet.online.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. Contact us to exercise these rights. You may also lodge a complaint with your local data protection authority.

8. International transfers

LankaMeet serves users in Sri Lanka and the diaspora. Data may be processed in countries other than your own. We take steps to ensure appropriate safeguards where required.

9. Children's privacy

LankaMeet is not intended for anyone under 18. We do not knowingly collect data from minors. Contact us if you believe a minor has registered.

10. Security

We use industry-standard measures to protect your data, including encryption in transit, access controls, and secure password hashing. No method of transmission over the internet is 100% secure.

11. Changes

We may update this policy. The "Last updated" date at the top will change when we do. Significant changes may be communicated by email or in-app notice.

12. Contact

Privacy questions: support@lankameet.online