Refund & Cancellation Policy

LankaMeet sells digital subscriptions (Plus, Gold) and digital add-ons (profile boosts). Because our products are delivered instantly online, traditional "return" policies for physical goods do not apply. This policy explains refunds and cancellations.

1. Free plan

The free tier of LankaMeet costs nothing. No payment or refund applies.

2. Subscriptions (Plus / Gold)

• Subscriptions renew automatically each billing period until you cancel.
• You can cancel anytime from your LankaMeet billing page or by contacting support@lankameet.online.
• Cancellation stops future charges. You retain paid features until the end of the current billing period.
• We do not generally provide partial refunds for unused time within an active billing period, except where required by law.

3. Profile boosts

Boosts are one-time digital purchases that take effect immediately. Boosts are non-refundable once activated, except where:

• A technical failure on our side prevented the boost from running; or
• Applicable consumer law requires a refund.

4. Refund requests

To request a refund, email support@lankameet.online within 14 days of purchase with:

• Your account email
• Date and amount of charge
• Reason for the request

We review requests case by case. Approved refunds are processed to the original payment method within 5–10 business days.

5. Chargebacks

If you dispute a charge with your bank without contacting us first, your account may be suspended pending investigation. Please reach out to support so we can resolve issues quickly.

6. Price changes

We may change subscription prices with advance notice. Price changes apply to subsequent billing periods, not retroactively.

7. Account deletion

Deleting your account does not automatically cancel an active subscription. Cancel your subscription before deleting your account to avoid further charges.

8. Contact

Billing questions: support@lankameet.online